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IPTPA Biz Hub Help

Reset your IPTPA password

Get a reset code by email and choose a new password for your IPTPA login.

Request a code

Section titled “Request a code”

  1. On the sign-in screen, tap Forgot password?.

  2. Enter your IPTPA member email.

  3. Tap Send Reset Link.

    The Forgot Password screen with an email field and Send Reset Link button

For privacy, you see the same message whether or not the email matches a member: “If an account with that email exists, you’ll receive a password reset code shortly.” Check your inbox, and your spam folder, for the code.

Set a new password

Section titled “Set a new password”

  1. Enter the code from the email in Reset Code.

  2. Enter your New Password. It must be at least 8 characters.

    The Reset Password screen with Reset Code and New Password fields

  3. Tap Set New Password.

  4. When you see “Your password has been updated successfully.”, tap Go to Sign In and sign in with the new password.

Codes expire 15 minutes after they’re sent. If yours has run out, tap Send a new code.

It didn’t work

Section titled “It didn’t work”
  • “This reset link is no longer valid” means the link was opened without your email. Tap Request New Code and start again.
  • If no email arrives, wait a few minutes, then try again. If you still get nothing, contact bizhub@iptpa.com.