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How clients book

What your clients see and do when they book you from your booking page.

Your clients book from your public booking page. They don’t need to install anything first, and they don’t need to set up a password.

A coach's public booking page with a Book a session button
  1. They open your link. The page shows your photo, bio, session types with prices, and your next openings.
  2. They pick a session type. The page has a Book a session button, and each session type has its own Book button.
  3. They confirm it’s them. The simplest way is Continue with text message: the client enters their name and phone number, and we text a 6-digit code. They type the code in. The page also offers Continue with Apple, Continue with Google and Continue with email.
  4. They choose a date and time. They only see times you’ve made available in your availability.
  5. They review and confirm. The review screen shows the type, date, time, duration and location. Clients can add a note for you, and a partner’s name if the session is for more than one person. They tap Confirm booking.

Clients get a confirmation text. See How clients reschedule or cancel.

The booking lands on your Calendar and in Activity, and you get a notification. If you turned on approval for new bookings, it waits as Awaiting confirmation until you approve or decline it. The client sees the same status.

If a booking needs extra details from the client, such as the client attributes you set up, they’re asked for them before the review screen.

  • A client can only choose times you’ve made available. To open more times, change your hours in Settings.